He said he hopes the company continues to expand, including adding one in the city. ![]() Having this new one will hopefully ease the pressure on the Novi location and reduce wait times, which can extend as long as an hour the times he's visited. He said he's visited the Novi restaurant on Novi Road about a dozen times since it opened last summer but was excited for the new location since it'll be closer to his house. A former Chick-fil-A employee himself, he wanted to get up early for breakfast at the new location. One guest who got in line early Thursday was Novi resident Daniel Valentine. "We're working hard to get people to choose to dine with us," he said. "When they do, we're going to win them over with our hospitality." He said guests looking to experience Chick-fil-A, especially for the first time, can expect quality product and quality service from his team members, which number about 150. He was later selected for the Northville Township location and was ecstatic to return to Michigan and be closer to family. He was attracted to the Chick-fil-A model and left to join the company, working in Illinois. Whitsel formerly worked in the shopping center industry, spending time in places such as the Grand Traverse Mall in Traverse City and the Birch Run Premium Outlets shopping center in Saginaw County. ![]() More: Lottery awaits Golden ticket call from $1 billion Mega Millions winner, teachers or not More: Northville's Hillside school looks completely different. More: Northville Township restaurant closing its doors after 27 years The restaurant, first proposed before the township's planning commission in the spring of 2019, is ran by operator Phil Whitsel, a Michigan native who's relocated to the area to run the restaurant.
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